Hi!

We are using a license server for our Trados Studio and since last week I've been unable to retrieve a license on my computer. The other users of the license server have no problems retrieving one.

The only error I get is this:

I have Trados Studio 2021 SR2, 16.2.8.9097.

I've tried the following and none of them have helped.

• I've removed and then reinstalled Trados several times.
• We tried removing Trados using Revo Uninstaller that removes every related file.
• I've tried installing other Trados versions (2017, 2022, 2024) so the problem seems to be global.
• I downloaded a Windows registry changing file from one of the forum topics that updated and added entries to the registry.
• I've changed the registry manually.
• I've tried to open the program in Windows compatibility mode.
• We checked my network and there didn't seem to be any problems.
• I've tried using a different network.
• I've added inbound and outbound rules for port 5093 in the Windows Defender Firewall.
• We have restarted the license server computer.
• We have updated our license server.

We're using LicenseServerManager 18.0.79 and I'm using Windows 11.

Is there anything else I can do? Thank you in advance.