Where do I log a ticket?

Question

Where do I log a ticket? I need to urgently talk to a technician about installing Trados and find it very hard to navigate this website and to get in touch with anyone for help. I was told by customer service I need to make a post here first

Ana Sabo · Answer

Hi Sara Winge 
 Could you please provide more details about your issue? Which version of Trados Studio do you own? I wasn&rsquo;t able to locate a valid subscription using the email you&rsquo;ve used here in the Community (the last subscription expired on 02-Apr-2025) . 
 Looking forward to your reply. 
 Kind regards,

Anca Stoian · Answer

Hi Sara Winge 
 Please check this article at point 4. you have links to how to uninstall Trados and Multiterm, you need to uninstall both 
 https://gateway.rws.com/csm?sys_kb_id=50f4970c83472ad8a6b1fab8beaad3ea&id=kb_article_view&sysparm_rank=13&sysparm_tsqueryId=fc05fa843bbfba1c93afd79704e45a6b 
 Best regards, 
 Anca

Trados Portfolio > 2. Licensing and Installation

Where do I log a ticket?