Hi Team,
Our customer GIZ India with Account ID - 894468 has purchased a Trados Studio Subscription license but unable to activate it, requesting you to reach out to the customer and get it resolved.
Thank you
Savio
Anwil Infotech (India Reseller)
Hi Savio,
Can you please tell me what happens when trying to activate? Did they try to activate it as subscription?
Or what is happening?
Best regards,
Anca
Anca Stoian | RWS Group
Hi Savio,
Can you please tell me what happens when trying to activate? Did they try to activate it as subscription?
Or what is happening?
Best regards,
Anca
Anca Stoian | RWS Group
Hi Anca,
Thank you for you prompt reply.
Customer installed Trados software on one of their systems and when tried to activate it, it failed, tried to activate it by clicking on ‘subscription’.
and when clicked on the sign in option in subscription, a blank page appeared.
Thank you,
Savio
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