.NET add-in parser not loaded in Passolo 2022 (v22.0.116.0)

hello,
I've a problem about loading the .NET parser add-in: Passolo 2022 reports the add-in is not loaded, even if the add-in is part of my license, like you can see on attached screenshots.

Please note all worked fine since few days ago!

Below is my Passolo 2022 add-in dialog:

Screenshot of Passolo 2022 Add-ins dialog showing multiple file parsers and tools with 'Error' status. Notably, 'Microsoft .NET Parser' has an error and a message below stating 'Requested feature is not available'.

This is the About dialog:

Screenshot of the About dialog in Passolo 2022 with a list of functions. The 'Add-in for Microsoft .NET' is highlighted, indicating it is included in the product.

This is my account order information:

Screenshot of account order information showing 'Passolo 2022 .NET Add-in upgrade' and 'Upgrade from Passolo 2018 Professional Edition to Passolo 2022 Professional Edition' listed under Product.

thanks

bye



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[edited by: RWS Community AI at 3:09 PM (GMT 0) on 14 Nov 2024]
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