Cloud Export Set-up

Question

Hello, 
 
 I hope this is a right place to ask this type of question. I'm trying to set up the Cloud Export add-in to test how it works with Trados Enterprise. When clicking Setup on the Add-ins dialog, the following window appears: 
 
 Nothing can be selected in the Select Account box. How cloud accounts can be set up on Passolo? 
 I'm using Passolo 2022 Collaboration Edition Version 22.0.79.0. Thank you very much for your help in advance!

Daniel Brockmann · Answer

Hi Masashi - I would expect you can click the Sign In button and sign in for the first time - this will then populate the Select Account drop down list based on your credentials. Does this work? Thanks, Daniel

Daniel Brockmann
Team Trados @ RWS

Daniel Brockmann · Answer

Thanks Masashi - in that case, it would be good to contact our support team to see what might be going on and they should be able to help you troubleshoot this problem. Thanks, Daniel

Passolo > 1. General

Cloud Export Set-up