Passolo keeps crashing while localisation

Question

I am working on localisation in mulitiple languages, and Passolo is crashing without saving my changes, even though I did save them before. No error message appears, explaining what's the problem. 
 
 We are using Passolo 2022. 
 
 Usually, we have these problems when working in Homeoffice via VPN because our Passolo projects are not stored locally, they are stored on a server. But this time I am in the office and I even tried working on a local copy of the project I am working on. But the problem remains.

Achim Herrmann · Answer

Nils already provided some useful hints to narrow down the problem. I would recommend logging a case into the support portal at https://gateway.rws.com/csm so that our support engineers can help you. 
 Without further, possibly more time-consuming analysis of the problem, it will probably not be possible to find and solve the cause of the problem here in the forum.

Passolo > 1. General

Passolo keeps crashing while localisation