Hello Akemi Fukumura,

I am assuming you received a notification to update Studio- this may have corrupted the plugin.

Please remove DeepL from the project setting and then uninstall the plugin.

Now try reinstalling and adding back to the project.

Does this now work for you?

Hello Akemi Fukumura,

I am assuming you received a notification to update Studio- this may have corrupted the plugin.

Please remove DeepL from the project setting and then uninstall the plugin.

Now try reinstalling and adding back to the project.

Does this now work for you?

おせわになっております。

Hello Akemi Fukumura ,

Is DeepL listed as an installed Plugin?

After reinstalling DeepL and restarting Studio- what do you see when you go to Project Settings?

Perhaps if you could post some screenshots and the error message (if you get one).?

スティーブンさんへ

DeepL、MyMemory　いずれもプラグインされていません。

こんにちは、スティーブンさん

DeepL、MyMemory　プラグインされていません。

こんにちは、スティーブンさん

DeepL、MyMemoryプラグインはされていないです。

Hello Akemi Fukumura ,

Please remove the applications once again from Studio.

Close Studio - and restart your PC (do not open Studio at this stage)

Navigate to the following folders

C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins

If DeepL /MyMemory are in the Packages folder, please delete 

And now do the same in the unpacked folder

Restart Studio and install the plugins from the AppStore integration.

スティーブンさん、

ご提案のようにやってみましたが、エラーがでます。

明日、もう一度試してみますが、、

Hello Akemi Fukumura ,

Unfortunately I cannot read the error.

Please save the error to your desktop and attach it to the thread- we can then see what is happening.

たびたび申し訳ありません。エラー添付しますね、

Akemi Fukumura

This is the file Steve asked you for.  Not a screenshot.