MT Enhanced Plugin: unauthorized error

Dear staff

MT Enhanced Plugin always throws the following error after working for less than 10 segments:

"An error has occurred while using the translation provider MT Enhanced using Microsof Translator: The request is not authorized because credentials are missing or invalid."

But if I open the project setting and close it without doing anything and back to the editor, the plugin can resume working.

Can you take a look into the problem?

thanks

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Parents
  • I am using Trados 2022.

    and "not absolutely doing nothing" in the setting page, I clicked OK button, nothing else.

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  • I have exactly the same problem. I am using Trados 2021 SR2. As far as I figured out via the Microsoft Azur pages, the problem lies with the regional setting. I chose «none» in the plugin settings because when trying to choose a region it always throws the error «Access denied» in the plugin (so every region seems wrong). I guess this should be checked with Microsoft, but I am not sure...

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  • Dear staff,

    can you please check this issue? I am still getting this error.

    Best regards

    Robert

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  •   and  

    Please see short recording and let me know how my actions may be different from yours so we can reproduce this

    Also to confirm my app version is 6.0.0.2

    Thank you for following up

    Have a good day

    Lyds

    Lydia Simplicio | RWS Group

    _______
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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Reply
  •   and  

    Please see short recording and let me know how my actions may be different from yours so we can reproduce this

    Also to confirm my app version is 6.0.0.2

    Thank you for following up

    Have a good day

    Lyds

    Lydia Simplicio | RWS Group

    _______
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
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