MT Enhanced Plugin: unauthorized error

Dear staff

MT Enhanced Plugin always throws the following error after working for less than 10 segments:

"An error has occurred while using the translation provider MT Enhanced using Microsof Translator: The request is not authorized because credentials are missing or invalid."

But if I open the project setting and close it without doing anything and back to the editor, the plugin can resume working.

Can you take a look into the problem?

thanks

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Parents Reply Children
  • I installed the Version 1.0.2.0, https://appstore.rws.com/Plugin/179 . However, after some segments, I again got an error message: «An error occurred while using the Microsoft Translator Provider translation source: The format of the "" value is invalid.»
    Another question: In the settings, there is an option "Use private endpoint". I left this blank. Do I have to put something there? Also, under "Region", it is impossible to set something there, like e.g. "Germany". When clicking OK, it throws an error «An unexpected error occured. The error was logged at C:/Users/.../MicrosoftTranslationProvider». So I also left the setting "Region" blank.

    Please help concerning the usage of the settings "Use private endpoint" and "Region". And also about the error message: «An error occurred while using the Microsoft Translator Provider translation source: The format of the "" value is invalid.» 

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  •  , you cant free select regions if they are not part of your of your Microsoft account configuration.
    Your API key could rightfully have been generated against  "Region" blank, so if that works then great.

    Private Endpoint, as noted in our change log is only specific for those who wish to support using a private endpoint to connected to a company network.
    If that is not valid for you, please dont enable it.

    Re-evaluate your authentication details and settings, then let me know if you are still getting errors.
    If you are, please create a new post so its specific to your use case

    Lyds

     

    Lydia Simplicio | RWS Group

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