Hi,
We're using Studio 2021 SR2 16.2.12.9338 and tried to update Antidote plugin to version 2.3.1.0. However, Studio now throws this error on launching:
https://gateway.sdl.com/apex/communityknowledge?articleName=000003136
Removing the plugin solves the issue. We've repaired Studio and tried to update again, but we still get the same error. Multiple users are encountering the issue. Is there any way to revert to the old version of the plugin?
Thanks!
Sébastien
Is there any way to revert to the old version of the plugin?
Not really. We had to update this because of changes to Trados Studio in the version you are using. We'll take a look and see if we can reproduce the problem you're having but first can you make sure you completely removed the plugins before you reinstall.
Please delete the following folders and then reinstall your plugins after making sure you have the latest ones for your product, either from the appstore at https://appstore.rws.com/ or by using the integrated appstore in Trados Studio:
c:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins
c:\Users\%username%\AppData\Local\SDL\SDL Trados Studio\16\Plugins
c:\ProgramData\SDL\SDL Trados Studio\16\Plugins
If you have manually downloaded your plugins from the AppStore then double click them to install them again, or preferably download the ones you want and install them via the integrated AppStore in Trados Studio.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Is there any way to revert to the old version of the plugin?
Not really. We had to update this because of changes to Trados Studio in the version you are using. We'll take a look and see if we can reproduce the problem you're having but first can you make sure you completely removed the plugins before you reinstall.
Please delete the following folders and then reinstall your plugins after making sure you have the latest ones for your product, either from the appstore at https://appstore.rws.com/ or by using the integrated appstore in Trados Studio:
c:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins
c:\Users\%username%\AppData\Local\SDL\SDL Trados Studio\16\Plugins
c:\ProgramData\SDL\SDL Trados Studio\16\Plugins
If you have manually downloaded your plugins from the AppStore then double click them to install them again, or preferably download the ones you want and install them via the integrated AppStore in Trados Studio.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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