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Hi there,
A customer tried web lookup feature in Trados Studio 2022 (latest version), but only gray page shows no matter what website is chosen. What is the possible cause and the solution to solve it? Thank you!
Hi there,
A customer tried web lookup feature in Trados Studio 2022 (latest version), but only gray page shows no matter what website is chosen. What is the possible cause and the solution to solve it? Thank you!
Hi Jack Li
I tested this using Trados Studio 2022 SR1 - 17.1.8.17828 and plugin version <Version>3.22.1.0</Version>
It worked error free for me. That said I dont have IE installed as a browser. Could you try make a different browser as your default - such as Microsoft / FireFox?
Lyds
Lydia Simplicio | RWS Group
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Hi Lydia Simplicio , I have 2 customers meeting this problem now. Do you have more suggestions to troubleshoot?
Probably worth engaging the developer…
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you Paul !
Hi Mikael Weiner , Can I have your help? If yes, what information should i provide to you for troubleshooting?
Thank you Paul !
Hi Mikael Weiner , Can I have your help? If yes, what information should i provide to you for troubleshooting?