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I have just downloaded the add-in Wordlight but when I try to highlight a word, Trados crashes. I can't even click on the dropdown arrow to see what colour options there are without it crashing.
I have just downloaded the add-in Wordlight but when I try to highlight a word, Trados crashes. I can't even click on the dropdown arrow to see what colour options there are without it crashing.
I have checked and there are no updates I need for Trados either
Hi Amy Bell
What version of Trados Studio are you using?
I tested against Trados Studio 2022 SR2 - 17.2.9.18688 app version 3.0.5.0 error free.
Could it be some other use case that is causing the error that I can test for you?
Is it all files / all projects or specific to a particular project file?
When it crashes, is there an error that may help identify why this is crashing for you?
Lyds
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Amy Bell
What version of Trados Studio are you using?
I tested against Trados Studio 2022 SR2 - 17.2.9.18688 app version 3.0.5.0 error free.
Could it be some other use case that is causing the error that I can test for you?
Is it all files / all projects or specific to a particular project file?
When it crashes, is there an error that may help identify why this is crashing for you?
Lyds
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thanks for your reply :-) I'm using Trados Studio 2021. I just opened a different project and it let me highlight one word and then on my next attempt to highlight a word, it crashed again. When I deactivate the plug-in, there are no other problems.
No error messages come up, it just freezes and I have to close down the whole programme using ctrl+alt+del, otherwise I can't do anything...