Disabled Google Cloud Translation Provider plugin

Question

(Using Trados Studio 2022 SR2 - 17.2.8.18668) 
 
 Hi everyone, 
 
 I have an issue with the Google Cloud Translation Provider plugin I just installed: when I want to analyse files, I get an error message saying that the translation provider couldn't be opened and was disabled. 
 
 I uninstalled it by deleting plugin files in APPDATA/Roaming and also in the Program files, re-installed it directly via Studio, but the issue remains. 
 
 Can somebody help me with this issue please ? 
 Thanks a lot !!

Lydia Simplicio · Answer

karine Cortiana 
 
 Please can you confirm how you are authenticating yourself? Is it via an API key or JSON file? 
 When performing the analysis, I assume the app is active within the project settings? 
 What langues are you processing against? 
 
 Some more detail may help me better identity whats happening here. I assume it was working before? Lyds

RWS AppStore > 2. RWS AppStore Applications

Disabled Google Cloud Translation Provider plugin