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Hi,
I have a SDL Trados Studio 2019 Freelance Plus licence, so I can use Studio on 2 computers.
One operates correctly, but the other shows me the error "An error occurred while sending the request" as soon as I open Studio. I disinstalled and reinstalled the most recent version and it does not allow me to perform any deactivation at all, on-line or off-line (see the second screenshot). The problem seems connected to the authentication of my licence, but I have no way to correct it.
Is there a way to restore it? thank
s a lot.
Federica
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[edited by: Trados AI at 2:26 AM (GMT 0) on 29 Feb 2024]
