Trados 2015 crashes without error message when I try to open a specific document

Question

Hello,tudio
So the problem is quite summed up in the title, but here for the details:
I adde a docx file to a project, prepared it, etc. But now when I try to open it, Trados just crashes without any message showing up. It closes, and I also don't have any message when opening it again. I already repaired my installation and checked my NET Framework version. I also tried deleting the file and adding it again, to no avail. It's quite annoying not to be able to use my CAT-tool, aspecially when I am left with no clue about why it doesn't work and thus can't fix anything, so if anyone could help me, I'd be really glad!

Lydia Simplicio · Answer

Hi Jaufré Vessiller--Fonfreide You mention it's a docx. I assume other files work well in your Trados? 
 Its an important question to clarify as it will help isolate the root cause, being either your application or the docx file. Given there is an indication from your post, that its specific to a docx file perhaps this article will help: https://gateway.sdl.com/apex/communityknowledge?articleName=000001410 
 Please to let me know if the problem persists 
 Have a good evening 
 Lyds

Trados Studio > 2. Trados Studio

Trados 2015 crashes without error message when I try to open a specific document