Trados 2017
All of a sudden, I get this error message and Trados is blocked.
It seems to be a Word-related error, but Word works just fine. Would like to uninstall and re-install Trados, but can't deactivate offline and can't open Trados either. The support link sends me to a non-existent page.
Thank you for any ideas,
Sandra
I think I solved this issue. It seems to have been due to the Menu Maker add-on app, which was attempting to load Word in a wrong configuration and causing Trados to crash. Since I couldn't uninstall Menu Maker externally, I could not eliminate this bug. The issue was resolved by re-installing Menu Maker, opening it externally and preventing it from loading Word.
Thank you Ali for your help and for the train of thought that this discussion generated, leading me to find the solution.
Best regards,
Sandra
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