Cannot setting anything in Batch Processing of SDL Trados Studio 2019

Question

I have install SDL Trados Studio 2019 and create project can work normal but after that, I cannot setting anything in Batch Processing and option. 
 My version: SDL Trados Studio 2019 SR2 - 15.2.0.1041 | Windows 10 (V.1809 OS Build 17763.737) 
 
 Please help me what it happen ? Thank you.

Alison Field · Answer

Hi Charl Santisatitkul 
 I think I have understood your question... 
 You have to open the project first, by double-clicking or by clicking on 'Open Project': 
 
 Then you will be able to see the file/s and perform whatever tasks you wish to via the buttons on the top ribbon or via right-click on the file. 
 
 If you need instructions on how to use Studio, click on the 'Welcome' entry at the bottom right of your screen, then on the 'Get Started' tab in the central pane. There you will find links to documents and videos with instructions. 
 I hope this is the right information to help you. 
 All the best, 
 Alison

Alison Field · Answer

Hi Charl Santisatitkul 
 Maybe Studio has not installed correctly. Can you run a 'Window Repair'? Maybe that will help... 
 First, open Windows Control Panel. If you don't know how, use the 'Type here to search' line next to your Windows icon: 
 
 with the Control Panel set to 'Small icons', click on 'Programs and Features': 
 
 Highlight Studio 2019 in the list that appears and click 'Uninstall/Change': 
 
 Then if you see a Windows prompt asking if you are sure, click 'Yes', then the following dialog should appear: 
 
 Click 'Repair'. 
 If that does not help, come back onto the Community and ask your question in Japanese. 
 Then, someone Japanese should be able to understand the problem and help you. 
 All the best, 
 Ali

Charl Santisatitkul · Answer

Hi Alison, Just share info to you, I already know what the cause of the problem. 
 It's relate with setting Region Format of windows if not set to "English" error will occurs. 
 (This error occur with SDL Trados Studio 2019 only.) 
 
 Thanks, 
 Charl.s

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Cannot setting anything in Batch Processing of SDL Trados Studio 2019

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