The Trados cloud platform will be undergoing maintenance on Saturday, 9th May 2026 between 05:00 to 17:00 UTC. During this time, you will not be able to log in to the Trados platform.

Cannot search in SDL AppStore window in Studio 2021

Hello,

When I open the SDL AppStore window, the following error message appears about connection error:

Error message in Trados Studio stating 'Unable to reach Language Cloud. Trados Studio cannot access the Language Cloud server. Check the firewall and time settings on your computer then try again.' with a Retry button.

Then, the connection is re-istablished and the following message appears:

Notification in Trados Studio stating 'Back online. Trados Studio has re-established the connection to your Language Cloud account.'

Even if this message is closed, I cannot search for apps in the SDL AppStore window.

Sandor



Generated Image Alt-Text
[edited by: Trados AI at 10:19 PM (GMT 0) on 28 Feb 2024]
emoji