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Hello. the "add new term" and "quick add new term" are greyed. I tried resetting SDL Trados Studio and MultiTerm but it did not work.
any Ideas?
(SDL trados studio 2019)
Hello. the "add new term" and "quick add new term" are greyed. I tried resetting SDL Trados Studio and MultiTerm but it did not work.
any Ideas?
(SDL trados studio 2019)
OK, let's go to the basics:
Please check the Multi-Term version. It should be 15.0.56482.
If it is not, please update and check again.
If it's still not working, please post some screen captures: one the full project settings regarding Termbases and another one of the Multi-Term definition.
in fact I have the 2018 version (15.0.0.28471)
for the update I will have to ask the IT department
again, thank you very much for your follow up.
There is no 2018 version of Multi-Term or Trados Studio.
If I'm not wrong, there is only 2009, 2011, 2014, 2017, 2019 and 2021. The number your provided is from a non up-to-date 2019 product, whatever is.
To check the build number, please go to MultiTerm Desktop application > Help ribbon > About MultiTerm.
To update MultiTerm, select Help > Check for updates.
Check also that Trados Studio is updated. Latest 2019 build should be 15.2.7.2849.
you are right, what I have is a 2019 version
Did you update MultiTerm and Trados Studio?
Did it solve the problem?
Hello Jesus,
I have just updated both and the problem persists
OK, could you state the build numbers, please?
If it's still not working, please post some screen captures: one the full project settings regarding Termbases and another one of the Multi-Term definition.
I have this problem frequently.
I usually use 2 or 3 termbases.
I found that by changing the position of the Termbases (by clicking Enabled for disable and then Enable when the positions are changed, for example my personal termbase is on top), the problem is solved.
