The document cannot be processed since it contains unexpected contents.

Question

Hello, I am having this error message with the latest version of Studio 2022 and the latest version of Word. I can't open a simple Word .docx file in Studio. I tried to open/repair the Word file but that didn't help. Thank you.

Paul · Answer

Ethel Perez 
 I suggest you split the file, test both halves. If one half works then you're lucky because now you can split the one that still fails, test both halves of that. Keep repeating this until you find the part of the file that contains the unexpected contents. 
 It is actually quite a fast process and you only really need to take this as far as a page. Then you can remove that page and translate the rest of the file in Trados Studio. The page you can do manually, or use T-Windows maybe, and then put it back into the target file when you're done. 
 It would also be helpful if you could share the offending page so we can see whether this is something we can fix with development.

Paul · Answer

Ethel Perez 
 Thanks Ethel, and for sending me the bit you isolated. I took a quick look and if you check this box I think you should be able to handle the entire file normally: 
 
 It worked for me anyway. I guess you could also remove the comment and that also works :-) 
 If it's ok with you I'll pass this over to development as it is definitely a bug so we ca fix it!

Trados Studio > 1. Trados Studio

The document cannot be processed since it contains unexpected contents.