Getting a new error from Studio when I do preps.
Error: Invalid access to memory location
Several other users are getting same error.
Have already tried the steps to reset Trados Studio basic settings.
Please help.
Several other users are getting same error.
Based on what you have told us so far... if multiple users are receiving the "Invalid access to memory location" error when trying to access the same file, it suggests a more systemic issue. The problem could be due to one of the following reasons:
Corrupted File: The file itself could be corrupted. This might be due to a software bug, a system crash while the file was being written, or even hardware issues like a faulty hard drive.
Permission Issues: There could be an issue with the file permissions. If the users don't have the correct permissions to access the file, they could get this error.
File Locking: In some cases, a file might be "locked" by one process, preventing other processes from accessing it. If the file is being locked improperly, it could cause this error.
Some questions:
It seems unlikely to be a Studio specific problem, but perhaps you can comment on this before we look elsewhere?
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Several other users are getting same error.
Based on what you have told us so far... if multiple users are receiving the "Invalid access to memory location" error when trying to access the same file, it suggests a more systemic issue. The problem could be due to one of the following reasons:
Corrupted File: The file itself could be corrupted. This might be due to a software bug, a system crash while the file was being written, or even hardware issues like a faulty hard drive.
Permission Issues: There could be an issue with the file permissions. If the users don't have the correct permissions to access the file, they could get this error.
File Locking: In some cases, a file might be "locked" by one process, preventing other processes from accessing it. If the file is being locked improperly, it could cause this error.
Some questions:
It seems unlikely to be a Studio specific problem, but perhaps you can comment on this before we look elsewhere?
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
- what version of the software are you using? Be specific... the current version is Trados Studio 2022 - 17.0.6.14902
- are all users working with the same version?
- are you sharing files on a network drive?
Thank you Paul.
Version is Trados Studio 2021 SR2 - 16.2.12.9338
All the same version
They files are on users local desktop.
Did you look at these?
Corrupted File: The file itself could be corrupted. This might be due to a software bug, a system crash while the file was being written, or even hardware issues like a faulty hard drive.
Permission Issues: There could be an issue with the file permissions. If the users don't have the correct permissions to access the file, they could get this error.
File Locking: In some cases, a file might be "locked" by one process, preventing other processes from accessing it. If the file is being locked improperly, it could cause this error.
Seems odd you all have this problem with this file. Can I see the file?
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Thank you - some more details I hope will help.
The error is intermittent between projects. It is not dependent on the same file, nor any certain file types.
It happens intermittently in the following circumstances at different times:
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