Translation memory cannot be found

Question

Hi, 
 I have a document I have previously translated and when I open it no segments are automatically translated. I am working on Trados 2022 with a freelance licence. Note that I worked on cloud up until now and this file is local and not on cloud,

John B · Answer

Hello, It seems that you're experiencing an issue with your translation memory not automatically populating the segments in your local document. To resolve this issue, please follow these steps: Step 1: Ensure that the correct translation memory is connected to your project. Go to the "Project Settings" and check the "Language Pairs" tab to confirm that the appropriate translation memory is selected. Step 2: If the correct translation memory is connected, try updating the translation memory from the cloud. Go to the "Translation Memories" view, right-click on the translation memory, and select "Update from Cloud." Step 3: Once the translation memory is updated, open your document in the Editor view and go to the "Review" tab. Click on "Pre-translate" to populate the segments with matches from the translation memory. Step 4: If the issue persists, consider creating a new project with the same settings and import the document again. Make sure to connect the updated translation memory to the new project. By following these steps, you should be able to retrieve the translations from your translation memory and apply them to your local document. If you still encounter issues, you may want to consider working exclusively in Trados Live / Language Cloud until the problem is resolved. Best regards,

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Translation memory cannot be found