One of the translators is getting error message: "Internal error: Multiple tags with the same ID 'italic' have different start tags.
This happens when uses just the Save (Ctrl+S) option. She is able to use Save As.
I am guessing Autosave is an issue as well.
Wanted to try this from the knowledge center but issue is trying to find the italic tag causing this issue: https://gateway.sdl.com/apex/communityknowledge?articleName=000005705
Also, should she be able to Save the file as she is working on it especially if this tag issue is in a segment not yet worked on?
Here is the info from the logger file:
<ErrorMessage>Internal error: Multiple tags with the same ID 'Italic' have different start tag properties</ErrorMessage>
<Exception>
<Type>Sdl.FileTypeSupport.Framework.FileTypeSupportException, Sdl.FileTypeSupport.Framework.Core, Version=1.0.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
<HelpLink />
<Source>Sdl.FileTypeSupport.Bilingual.SdlXliff</Source>
<HResult>-2146233088</HResult>
<StackTrace><![CDATA[ at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffWriter.SaveTagInfo(ITagPair tagPair)
at Sdl.FileTypeSupport.Bilingual.SdlXliff.TransUnitBuilder.VisitTagPair(ITagPair tagPair)
at Sdl.FileTypeSupport.Framework.Bilingual.TagPair.AcceptVisitor(IMarkupDataVisitor visitor)
at Sdl.FileTypeSupport.Bilingual.SdlXliff.TransUnitBuilder.VisitChildren(IAbstractMarkupDataContainer container)
at Sdl.FileTypeSupport.Bilingual.SdlXliff.TransUnitBuilder.BuildTransUnitContentForChildren(IAbstractMarkupDataContainer container, XliffWriter writer, Boolean segmentsAsMrk)
at Sdl.FileTypeSupport.Bilingual.SdlXliff.TransUnitBuilder.VisitSegment(ISegment segment)
at Sdl.FileTypeSupport.Framework.Bilingual.Segment.AcceptVisitor(IMarkupDataVisitor visitor)
at Sdl.FileTypeSupport.Bilingual.SdlXliff.TransUnitBuilder.VisitChildren(IAbstractMarkupDataContainer container)
at Sdl.FileTypeSupport.Bilingual.SdlXliff.TransUnitBuilder.BuildTransUnitContentForChildren(IAbstractMarkupDataContainer container, XliffWriter writer, Boolean segmentsAsMrk)
at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffWriter.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
at Sdl.FileTypeSupport.Framework.Integration.LocationMarkerLocator.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ProcessParagraphUnit(IParagraphUnit paragraphUnit)
at Sdl.FileTypeSupport.Bilingual.Tmfc.TmfcReaderImpl.vv_Visit(TmfcReaderImpl* , FrameworkParagraphContainerField* field)
at FrameworkParagraphContainerField.vv_AcceptFrameworkVisitor(FrameworkParagraphContainerField* , FrameworkFieldVisitor* visitor)
at Sdl.FileTypeSupport.Bilingual.Tmfc.TmfcReaderImpl.vv_VisitStartEndField(TmfcReaderImpl* , StartEndField* startEnd)
at Sdl.FileTypeSupport.Bilingual.Tmfc.TmfcReaderImpl.b_VisitNext(TmfcReaderImpl* )
at Sdl.FileTypeSupport.Bilingual.Tmfc.TmfcReader.ParseNext()
at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext()
at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext()
at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse()
at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.SaveBilingualImpl(String[] bilingualFilePaths, Boolean copy, IJobExecutionContext context, Boolean isAutoSaved)
at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.Save(IJobExecutionContext context)
at Sdl.TranslationStudio.Api.Editor.SaveJobRequest.Execute(IJobExecutionContext context)
at Sdl.Desktop.Platform.Implementation.Services.JobExecuter.Execute(JobData jobData)
at Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message)
at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
</Exception>
<Environment>
Using Trados 2022 SR2 17.2.10.19084