The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters

Question

Hi there, 
 As soon as I open Trados I receive the following error message: The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters 
 It is a corporate subscription. Error message persists despite uninstalling and reinstalling Studio and the IT manager of my company is on a business trip until Monday. 
 Any suggestions? 
 Thank you, 
 Annalisa Mantovani

Paul · Answer

Annalisa Mantovani 
 Annalisa Mantovani said: I fear the issue is related to my company's login system. 
 Have you found the resolution to your problem?

Trados Studio > 1. Trados Studio

The input is not a valid Base-64 string as it contains a non-base 64 character, more than two padding characters, or an illegal character among the padding characters