Terminology recog. & Quality check - Win 11 update

Question

Hello All, 
 Windows Version 24H2 (Build 26100.4061) Studio 2021 SR2 - 16.2.12.9338 
 After a Windows 11 update last week, the terminology recognition and QA check in Studio 2021 are not working. The F8 (QA) returns the following error. 
 
 My question: is this error due to the Windows update? I really need to get back to work! 
 TIA, 
 Gary

RWS Community AI · Accepted Answer

"Probability score": 0.7 
 "Question improvement suggestion": Please provide more details about the error message you're encountering. A screenshot or the exact text of the error message would be very helpful. Also, let us know if you've tried any troubleshooting steps already. 
 In the meantime, based on the information you have provided, here is a suggested answer to your question: 
 Hello Gary, 
 It seems like you're experiencing issues with terminology recognition and QA check in Trados Studio 2021 after a recent Windows 11 update. While it's possible that the update could have caused these issues, it's also important to note that there are known issues with terminology verification in Trados Studio 2022 SR2, as mentioned in the context. 
 Here are some steps you can try to resolve the issue: 
 Step 1: Try running Trados Studio as an administrator. Right-click on the Trados Studio icon and select 'Run as administrator'. 
 Step 2: Clear the cache in Trados Studio. You can do this by going to 'File' > 'Setup' > 'Options' > 'Editor' > 'Automation' and clicking on 'Clear Cache'. 
 Step 3: If the issue persists, try reinstalling Trados Studio. Make sure to back up your settings and projects before doing so. 
 Step 4: If none of the above steps work, it might be worth rolling back the Windows update to see if that resolves the issue. 
 Please note that RWS is currently working on a development item, CRQ-35141, to address a similar bug. The estimated timeline for a fix is within the next couple of months. 
 I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again. 
 RWS Community AI

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Terminology recog. & Quality check - Win 11 update