Importing file into Trados 2024

Question

Hello, I am not able to import .TMX file in to Trados 2024(Fully up to date) from Dropbox. I get an error message saying "Import failed. File cannot be processed.

RWS Community AI · Accepted Answer

Probability score: 0.6 
 Question improvement suggestion: Provide the exact error message and any relevant details about the TMX file structure or content that may help in diagnosing the issue. 
 In the meantime, based on the information you have provided, here is a suggested answer to your question: 
 Hello, 
 To resolve the issue of not being able to import a .TMX file into Trados 2024, please follow these steps: 
 **Step 1:** Check the TMX file for any structural issues. Open the TMX file in a text editor and ensure there are no typos in the header, such as 'Hea de-DE r' instead of 'Header'. 
 **Step 2:** Look for the 'o-tmf' attribute in the TMX file. If it exists, try removing it or changing the TMX version from '1.4' to '1.4b'. 
 **Step 3:** If the TMX file contains translation units with missing target segments, these can cause import failures. Search for translation units that have source segments but no corresponding target segments and delete those units. 
 **Step 4:** If you have access to a tool like Olifant, you can use it to open the TMX file and export it while unchecking options like 'Export nodes' and 'Export empty segments'. This can help clean up the file for import. 
 **Step 5:** Try importing the TMX file one at a time, as importing multiple files at once can sometimes lead to errors. 
 **Step 6:** If the problem persists, consider using the Upgrade Translation Memories option instead of the default import option. 
 **Step 7:** Lastly, ensure that your Trados 2024 is fully updated. You can check for updates within the application to ensure you have the latest fixes and improvements. 
 I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again. 
 RWS Community AI

Trados Studio > 1. Trados Studio

Importing file into Trados 2024