Studio 2015 (with the latest update) does not recognize some footnotes

Question

The latest Studio 2015 version (with the latest update) installed in my desktop computer does not recognize some footnotes (only 30 out of 150). So I had to resort to an unupdated installation of Studio 2015 in my laptop (which did recognize all footnotes) to solve this mess. Please solve this problem!

Paul · Answer

Hello Pedro, 
 
I think we need a bit more to go on here. For example, what kind of file was this (inc. version), and what form did the 120 footnotes that were not picked up take? What makes them different so they were ignored? Perhaps you can provide a sample file by removing all the text and maybe changing anything you think is important so you are left with some non-confidential footnotes that don't get picked up by Studio. 
 
If we can't have this we have nothing to solve! Footnotes work perfectly for me. 
 
Regards 
 
Paul

Paul · Answer

Hi Pedro, 
 
Just reply using rich formatting and you'll have more options and can add a file. Zip it up and add it. This article might be helpful too: 
 
 multifarious.filkin.com/.../ 
 
Paul

Paul · Answer

Hi Pablo, 
 
And which of these footnotes is not extracted for you? They are all extracted for me! 
 
Regards 
 
Paul

Paul · Answer

This is very strange, I have no problem with any of the word filetypes, they all show the six footnotes correctly. Maybe you are using an old template carried forward from a previous installation? You could try renaming your default template here and restarting Studio? 
 
c:\Users\[USERNAME]\Documents\Studio 2015\Project Templates\Default.sdltpl 
 
Just add _old to the end so it says Default.sdltpl_old and a new one will be created correctly. 
 
Paul

Paul · Answer

ok - there is clearly a misunderstanding going on here. Does this help? I have take the image you posted and mapped the footnotes in the word file you provided. Only five are showing but I imagine if you scroll down a bit the sixth one would be there too. So my question is, why don't you think these are footnotes?

Paul · Answer

Hi Nora, 
 I tested this with both filetypes and see all the tags. If this is the reason it seems odd you have different results to me. This is what I see with the new one... orange tab in TagID mode: 
 
 Then if I open the tags up: 
 
 Pedro only sees two footnotes so something is amiss but I don't know what... I see what he meant now, probably should have paid more attention to the screenshot and ignored the text... also need a break!! 
 Have you tried using "All Content" in the display filter? Maybe you can still see the tags there. They might have been moved out as they are at the end of the sentence anyway and probably don't need to be moved. 
 Paul

Steve Rawcliffe · Answer

Even though this is an ancient thread, I'm replying because I had the same problem with Studio 2021 today and found a workaround that might help others. 
 Like Pablo, my problem was: 
 Some of the footnote tags (fn id) were not appearing in the SL column, even though the text of the corresponding footnote was appearing. 
 Interestingly, Studio clearly recognised these TUs as belonging to footnotes, because they appeared along with all the other footnote TUs when I set a filter to show me only footnotes. 
 I didn't even get to the stage of seeing whether the corresponding footnotes were missing in the translation after export, but I suspect they would have been. 
 Saving the Word file as .xml and looking at that in a text editor revealed that at least the first of the footnotes for which the fn id tag was missing in Studio had a whole bunch of xml tags associated with it that the others didn't. As it happened, this was Footnote 1. The "scientific" approach would have been to analyse all those xml tags, remove the ones that were causing a problem and then re-save the .xml file as .docx. 
 But life's too short. And what I know about xml could be written on a postage stamp. 
 So on a hunch, I deleted and re-created that first footnote as follows: 
 
 Opened the doc in Word 
 Copied the text of the footnote to the clipboard 
 Deleted the footnote marker 
 Created a new footnote at the appropriate location in the text 
 Pasted the text of the footnote into the new footnote as text (very important -- this trick did not work if I pasted the footnote text back in with its formatting intact) 
 Saved the doc 
 Imported it into Studio 
 Ran "Prepare" 
 Opened it 
 
 Most of the missing footnote tags now appeared -- not just Footnote 1, which I had re-created. 
 Of the 207 footnotes in my text, at least 50 had initially been missing their fn id tags. Now only three had that problem, so I just re-created those three as I had done for Footnote 1 and re-imported the document into Studio. 
 All of my footnotes now had tags! 
 From the fact that fixing Footnote 1 caused most of the other missing fn id tags to appear, I imagine that the code for Footnote 1 contains some "magic tags" that determine how Studio interprets the other footnotes as well, but that's just a wild guess. 
 Of course, this shouldn't be happening, but it does seem as if the "blame" is to be shared between Word (for messing up some of its footnotes) and Studio (for not coping with slightly corrupted or non-standard footnotes that work perfectly in Word). 
 Hope this is of use to some other sufferer at some point!

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Studio 2015 (with the latest update) does not recognize some footnotes