Symptoms:
For some XML files with embedded HTML, SDL TMS 11.3.1 failed to extract the content for translation and sent the tasks to the Recovery workflow step.

Explanation:
The issue was caused by a breaking change that was introduced in the HTML filter in SDL TMS 11.3.1.

Resolution:
The issue had already been found and rectified in the HTML filter. This hotfix deploys a newer version of the HTML filter which is responsible for processing the embedded content in the XML file.

SDL-hosted customers should contact SDL Support to arrange for this hotfix to be deployed.

Customers who host SDL TMS themselves should download the installer for SDLTMS11.3.1 Hotfix for CRQ-5975.exe from the following FTP site: ftp://sdlpatches:5dlpatch35@ftp-emea.sdlproducts.com/SDL TMS/11.3/CU1/Hotfix/

Note:
This hotfix has been superseded by the hotfix for issue CRQ-5962. Customers are advised to download and install that hotfix instead.