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Symptoms:
SDL TMS would sometimes become unresponsive due to high CPU usage by IIS when running the SDL TMS website.
Explanation:
This issue was found to be a result of multiple requests accessing the same resource concurrently, causing conflicts which could not be resolved. The only way to solve them was resetting IIS.
Resolution:
SDL TMS now manages requests to access the same resource to prevent conflicts and allows IIS to continue working as normal.
SDL-hosted customers should contact SDL Support to arrange for this hotfix to be deployed.
Customers who host SDL TMS themselves should download the installer for SDLTMS11.4.0 Hotfix for CRQ-8200.exe from the following FTP site: ftp://sdlpatches:5dlpatch35@ftp-emea.sdlproducts.com/SDL TMS/11.4/Hotfix/