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Symptoms:
After multiple jobs had been created, some email messages were not being sent from SDL TMS .
Explanation:
The issue was caused by an incorrect deletion of email messages, occurring before the emails were sent to their recipients.
Resolution:
Unsent messages are no longer removed from the message queue in SDL TMS which will ensure correct delivery of these email messages.
SDL-hosted customers should contact SDL Support to arrange for this hotfix to be deployed.
Customers who host SDL TMS themselves should download the installer for SDLTMS11.4.0 Hotfix for CRQ-8621.exe from the following FTP site: ftp://ftp-emea.sdlproducts.com/SDL TMS/11.4/Hotfix/