Here's some tips to prevent and resolve task upload problems in SDL TMS.

• The simplest way to handle a failed upload is to handle a failed upload is to try uploading the file again
• Check the 'Failed and Lengthy imports' in the Task Upload screen, the 'Status' column may contain messages indicating the reason of the failure. 
• Check to make sure the task is owned by you and is in your 'Inbox' 
• Check your bilingual file for any visible error messages or format tag issues - Use QA checks to verify any problems ('Verify' in SDL Trados Studio and 'QA Check' in SDLX)
• Use validation steps (below) to catch any problems with bilingual files before uploading to SDL TMS. 

Validate your bilingual file before uploading to SDL TMS!

Following these simple checks will identify any problems with your bilingual file which might prevent a successful upload to SDL TMS. 

• ITD: 

Open your ITD file in SDLX Edit. Click 'File' > 'Create Translation'

• SDLXLIFF

Open your SDLXLIFF file in SDL Trados Studio. Click 'File' > 'Save Target As'

Quick Tip: 

Use 'My Downloads' in SDL TMS to download original bilingual files that might offer a solution to corrupt or invalid files that will not upload to SDL TMS. 

Common Upload Errors

Dependency file not found

SDLXLIFF file requires the dependent source file which can be downloaded from SDL TMS and associated through SDL Trados Studio.

Task cannot be uploaded at this workflow stage

You are attempting to upload a task at the wrong workflow stage.

Bilingual file upload failed.

The error message indicates there is a discrepancy with the translated bilingual file. Use the validation steps (above) to identify the issue offline. 

SDL TMS was unable to determine the size of the files you tried to upload

SDL TMS might be unable to process the task upload due to an unexpected outage or internet problem. Attempt to upload the task again a few minutes after the original error message. 

The bilingual source document did not not match the SDL TMS document for this task

This error message indicates SDL TMS has identified a discrepancy between the original file that was downloaded from SDL TMS and the one attempted to upload. Check to make sure the file is correct and it has not been renamed to look like the original file.