The WorldServer Support team has been asked this question many times: Is it possible to process PDF files in WorldServer? The answer is: yes... but then it depends what you mean, exactly . PDF files are not supported by a native file type, so based on this information alone, the answer would be: no, you cannot submit a PDF file and getting it segmented just as any other file format. If you submit them using a normal workflow, they will fail at segmentation because it will be recognized as an unsupported file format. However, the good news is: PDF files can still be submitted to WorldServer, but they need to be converted. WorldServer does it for you. In fact, there is a process to convert PDF files to Word DOCX files automatically through an Automatic Action called Convert PDF to Word 2007-2010 or, starting from version 11.7, renamed to Convert PDF to DOCX. Just make sure to include this Automatic Action in your workflow, and you are good to go.

We have an article that provides all the details you need to configure your workflow and successfully submit PDF files to WorldServer. Click on the Preview below and you will be re-directed to the article in our Knowledge Center: