Description:
CRQ-5004 - When you segment assets that contain images with the Microsoft Excel 2007-2016 file type, translate them in SDL Trados Studio, and upload them back into WorldServer, extra lines of spaces are no longer added after generating the target document.

CRQ-6878 - An issue related to a stored procedure that caused data inconsistencies resulting in occasional infinite loops in the File Type Support (FTS) Server has been fixed.

CRQ-8380 - Unnecessary formatting tags are no longer extracted when segmenting IDML assets with the Adobe InDesign CS4-CC IDML file type.

CRQ-8565 - The FTS Server retry mechanism for Segment, Export, and Import operations has been changed. You can specify how many times you want the FTS Server to retry such operations in case of database errors by modifying the value of the TransactionRetries property in the Sdl.WorldServer.FileTypeSupport.Server.HostProcess.exe.config file.

Also, the existing file types have been upgraded to their latest versions.

Resolution:
You can fix these issues by upgrading to the latest version of the File Type Support (FTS) Server, available on FTP.

To do so:

1. Back up the Sdl.WorldServer.FileTypeSupport.Server.HostProcess.exe.config and Sdl.WorldServer.FileTypeSupport.Server.Launcher.exe.config files.
2. Uninstall your existing instance of the FTS Server.
3. Copy the FileTypeSupportServer.msi installer from FTP to your machine.
4. Run the FileTypeSupportServer.msi installer to upgrade to version 11.2.0.1708 of the FTS Server.
5. Compare the new Sdl.WorldServer.FileTypeSupport.Server.HostProcess.exe.config and Sdl.WorldServer.FileTypeSupport.Server.Launcher.exe.config files with the ones you backed up. If there are any additional properties in the new files, add them to the backup files as well.
6. Restore the backed up Sdl.WorldServer.FileTypeSupport.Server.HostProcess.exe.config and Sdl.WorldServer.FileTypeSupport.Server.Launcher.exe.config files.
7. Restart the FTS Server.

If you cannot upgrade, connect to the Customer Support Web Portal and log a case. You need an account to log a case. If you do not have an account, contact your company's SDL Support Account Administrator.

Important!

As of this version of the FTS Server, you need to install Microsoft Visual C++ Redistributable for Visual Studio 2017 (x86) on your FTS Server machine. Make sure you download the 32-bit version (x86) regardless of your system configuration. Before you install it, you might also need to apply certain Windows updates. For more information, see the Visual Studio 2017 system requirements.