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Symptoms:
The "Value was either too large or too small for an Int32" error appears when segmenting some DOCX or MIF files.
Besides this, the text in Text Form Field is not extracted.
Resolution:
You can fix this issue by deploying the update to WorldServer 10.4.4 (including FTS 10.4.4.1584) available on FTP or to WorldServer 10.4.5 available on FTP. Please read the readme.txt available in the packages.
If you cannot deploy it, contact the SDL Support Team:
- Log on to your "My SDL" account.
- Log a support request via Support & Education Support.
Notes:
- All systems running WorldServer 10.4.4, 10.4.5 and using DOCX & MIF filters should have this hotfix applied.
- The fix for this issue will also be available in WS 11.1.