How do you add files to a Template-type folder?

Question

Supposedly, Word, PDF, and other file types can be added to Template-type folders, but how is that done? I'm not able to just drag a file into the folder, like I can for an image in an Image-type folder. Shouldn't that be possible? It says "Unable to import files with extension '.docx' in a folder of type 'Template'." 
 I can't find anything about this in the docs. I'm using Tridion Docs 13.

Raf Snijders · Answer

Hi Dana, Please find below a long description of the steps to take in order to ensure that drag 'n drop is supported in SDL Tridion Docs for 'Other (Word, PDF, ...)' typed documents. possible procedure A) Add a new editor template location to enable the possibility to create new ISHTemplate objects ========================================================================================= 1/ Logon to the webclient with an account which has 'system management' usergroup assigned. 2/ Navigate towards the 'Repository' section (main menubar) 3/ Navigate towards the Editor Templates location 4/ Check if there is a folder available with the foldertype set to 'Other (Word, PDF, ...)' If not existing create such a folder. B) Import/Create a new Editor Template in the previous identified Templates folder within the Editor Templates location. ================================================================================== ====================================== IN SDL TD 13 (up to SP2) 1/ Copy or Create a new template object (eg. empty word document with name Empty Template=ISHEDITORTEMPLATETEMPLATE=1=en=.docx) towards the batch import location for 'Other (Word, PDF, ...)' object in the ':\Infoshare\Data\BatchImport\ImportTemplates\ToBeImported' folder. 2/ Logon to the webclient with an account which has 'system management' usergroup assigned and the 'Administrator' userrole. 3/ Navigate towards the 'Tools' section (main menubar) 4/ Select the 'Import Other (Word, PDF, ...)' option. 5/ Click the Start Import button on the line 'ToBeImported' 6/ Populate the metadata which is required and select the folder which was identified / created in the procedure above 'A) Add a new editor template location ....' . 7/ Click 'Start Import' button to start the process. Wait until import is finished. 8/ Navigate towards the 'Repository' section. 9/ Navigate into the Editor Templates location as selected in step 6. 10/ Release the previously uploaded object (so move through workflow until 'Release' status is reached). IN SDL TD 14 1/ Copy or Create a new word document (eg. empty word document with name Empty Template=ISHEDITORTEMPLATETEMPLATE=1=en=.docx) on the filesystem. Make sure it has actual content so size should be different from 0 bytes. 2/ Create a corresponding .3sish metadata file (eg. Empty Template=ISHEDITORTEMPLATETEMPLATE=1=en=.3sish ) which is save UTF-16 BOM complaint. Empty Template 1 en-US Draft 3/ Start the Content Importer application 4/ Select the Import without conversion option 4.1/ Select the folder in which you have created the docx and 3sish file. 4.2/ Select the target folder which is the Editor Template location created in the procedure above 'A) Add a new editor template location ....' . DO KEEP IN MIND TO CHECK THE VALUE OF THE TARGET FOLDER AS IT MIGHT MISS THE EDITOR TEMPLATE SUB LOCATION IN THE SHOWN PATH 'System\Editor Template\your folder name' 5/ Click the 'Import' button. Wait until import is finished. 6/ Logon to the webclient with an account which has 'system management' usergroup assigned and the 'Administrator' userrole. 7/ Navigate towards the 'Repository' section. 8/ Navigate into the Editor Templates location as selected in step 6. 9/ Release the previously uploaded object (so move through workflow until 'Release' status is reached). C) Change configuration file ============================ 1/ Logon to the filesystem of the SDL Tridion Docs application server 2/ Navigate to the following path on the server ':\Infoshare\Web\Author\ASP\ClientConfig 3/ Make a backup copy of the existing MetadataConfig.xml filesystem 4/ Open the MetadataConfig.xml file. 5/ Search in the file for the following string '' 6/ Extend the form by duplicating the element 'typeoptions' as shown below. Change the ishcondition towards ISHType='ISHTemplate'" *.DOCX; All Templates (*.docx) 7/ Save the file 8/ Search in the file for the following string '' 9/ Add an 'ishfileextensionassociation' element as shown below ( eg. using the information above it would look like: ) Add as many of these elements all pointing to the same ishtemplate GUID as you need in order to support all of the required extensions for ISHTemplate. DO KEEP IN MIND that you can only support an extension for either Image upload or Template upload throw drag 'n drop. 10/ Save the file 11/ Recycle the Application Pools in IIS 12/ Restart the SDL Tridion Docs Publication manager application - this should synchronize the metadataconfig.xml file.

Dave De Meyer · Answer

Hi Dana, 
 Can you try the Web Client to set up your first editor template of type Other ("template")? Drag-n-drop requires extra setup from the top of my head. 
 Have a nice weekend, Dave

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How do you add files to a Template-type folder?

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