Hi Filip,

Could you please indicate which version of the tool you are using and which area?

Eg. SDL Knowledge Center 2016 and batch import or SDL Tridion Docs 14 SP2 and Content Importer.

This information will allow us to reply more correctly to your question.

Kind Regards,

Raf

Hi Raf Snijders! Thanks for response and apologies for not providing this reference info!

Question is about Tridion Docs v14 SP1 & topic import via API. 

Hi Filip,

As you state that it is using API to impor the topic, do you have the exact call that you use?
Is this the DocumentObj2.5 Update call?

Can you post a sample call that you make towards the API for reference?

Kind Regards,

Raf

Here it goes Raf Snijders

Hi Filip,

"Object reference not set to an instance of an object" is a generic error from the .NET Framework to indicate that a variable was not initialized (Null pointer exception if you will). So in turn I would ask for the full stack trace of the error to find out who is throwing this error and in turn which variable.

This could in order come from your client-side code, this could be thrown by server-side code like custom plugins, standard plugins or even the core Tridion Docs code.

Also the InfoShareWS*.log log files will greatly help analyzing if it is a server-side error. This besides the exact software versions involved.

Best wishes,
Dave