Hi everyone,
This is a question for SuiteHelp users. As Suite Solutions is no longer developing further iterations of SuiteHelp, what help systems are you turning to as replacements?
We have been looking at creating a plugin to generate Flare project files, but I was wondering what other solutions everyone was considering now that SuiteHelp no longer is an option.
Thanks,
josh
Hi josh,
We are using Oxygen XML WebHelp. There is a server version software and it's easy to integrate it into SDL TridionDocs. Please refer to the SyncRO soft website for more information.
https://www.oxygenxml.com/xml_webhelp.html
Regards,
Naoki
Hey Naoki,
Fantastic suggestion. This webhelp output could potentially save us a sizable chunk of change. You weren't kidding about the output being easily integrated. I was able to hook it up in less than an hour!
I seriously owe you a beer.
Thanks again,
josh
Hi josh,
I'm glad to hear that. In addition, Oxygen XML WebHelp is easy to customize. Check the following webinar.
https://www.oxygenxml.com/events/2021/webinar_dita_publishing_and_feedback_with_oxygen_tools.html
Cheers!
Naoki
Josh Honomichl thanks for posting this - we are investigating the same. Colin Ferguson it would be great to get feedback on this from the user group.
RWS is seeing several customers using or examining the oXygen Web Help Plugin. It works well within the DITA OT and can be configured to work within the Tridion Docs publishing chain. RWS Professional Services (@Pam Noreault) can provide a quote for any customer interested on integration.
FYI, since the plugin is configured on your Tridion Docs server as a DITA OT output, it will work if your company uses XMetaL Author, oXygen Author or Draft Space for DITA authoring.
Hi Chip! FICO is considering moving to oXygen Web Help. Who should I contact now for this?
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