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How do you use Variables?

Kseniia Kurganskaia

Hello Community,

I’m Kseniia Kurganskaia, a UX designer on Tridion Docs.

As you may know, we're planning to move more features from client tools to the web, and one of the things we're looking into is using Variables in Draft Space.

Before we start designing a solution, we want to understand how our customers use variables in their documentation. Please vote in the two polls below:

 Would you please share in the comments if you sometimes use other types of variables?
We would really appreciate any feedback you can provide. Thank you!



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[edited by: Kseniia Kurganskaia at 2:06 PM (GMT 1) on 29 Aug 2024]
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  • I think our authors don't have a clear line between use cases for variables vs. conditions, but it seems like conditions are more governed and thus a limited short list (such as IVD or RUO), vs. things that are variable at a more granular level (such as variations in parts or protocols within a product line).
    I work on translations, and I am forever cautioning authors about using variables or conditions on small text fragments, where the best practice is to do entire sentences or stand-alone phrases where possible. (Product names are an exception, as we usually do not translate them.)
    Also note that long-term, we probably should be moving towards conkeys instead.
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  • I think our authors don't have a clear line between use cases for variables vs. conditions, but it seems like conditions are more governed and thus a limited short list (such as IVD or RUO), vs. things that are variable at a more granular level (such as variations in parts or protocols within a product line).
    I work on translations, and I am forever cautioning authors about using variables or conditions on small text fragments, where the best practice is to do entire sentences or stand-alone phrases where possible. (Product names are an exception, as we usually do not translate them.)
    Also note that long-term, we probably should be moving towards conkeys instead.
    emoji
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