Sdlplugin installer - Studio versions grayed out

I have developed a plugin for Studio 2017. The sdlplugin file is signed by SDL and when I install it on my computer, I can select Studio 2015 and 2017. 

A user tried to install it on his machine, but now the Studio versions (exactly the same builds that I have on my machine) are grayed out. Another user had no problems at all and could install it without any problem.

Does someone have a clue what may be the root cause of this? Is there are log somewhere that shows the root cause?

Thank you,
Henk

Parents Reply
  • Hi Davide,

    It's a problem with the plugin installer in CU2 for Studio 2017 as this was upgraded. I guess you could say it's also a problem with plugins that didn't specify a maxversion, but in reality we should cater for this omission... we didn't care before but needed to add this control.

    So you can fix in the plugin yourself... but we are releasing an updated build in CU3 later today that is tolerant of this omission.

    Regards

    Paul

    Paul Filkin | RWS Group

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