Ideas/ERs - Community Feedback

"Your session has expired due to inactivity. Please refresh this page to reconnect." in Trados Team TM Maintenance

Ilka de Olarte
- New
- 0 Comments
Dear all: We are performing maintenance on a TM by the hour and full days, and practically every hour we get the message "Your session has expired due to inactivity. Please refresh this page to reconnect." This is annoying because sometimes we are fixing...
- 12 Aug 2025 2:40 PM
Add a group for users to submit ideas for the RWS connector in Salesforce Commerce Cloud

Carla Galvao
- New
- 0 Comments
Currently, there is no option for a RWS Community user to publish an idea online about the RWS connector in Salesforce Commerce Cloud. Could you please create it?
- 3 Oct 2025 9:43 AM
Poll responses

Paul
- Planned for Future Release
- 0 Comments
It is not possible to create a poll with free text answers. This would be a useful addition and provide more flexibility in gathering feedback on the questions asked.
- 2 May 2017 3:52 AM
Filtering of questions by version (Freelance or Professional; 2017, 2019, 2021, 2022 etc)

Michael Bailey
- New
- 0 Comments
I see a deluge of freelancer licensing questions. As a user of the Professional version, I'd love to be able to filter to not receive mails for questions about very old freelance versions of the software (and licensing issues regarding them!).
- 3 Feb 2025 8:19 AM
Implement back the Activity section in the user account profile

Carla Galvao
- New
- 0 Comments
The Activity section has disappeared from the user account profile in RWS Gateway. Could you please put it back? There is no way for a user to see all its activity on RWS Gateway, all the ideas posted online for example, in one single interface.
- 9 Oct 2025 1:38 PM
Omit Source file (Originals) from the LxD handoff (PM-OUT folder)

Jyoti Chavda-McIntosh
- New
- 0 Comments
Where the workflow steps for a project all require the same Source file (Originals), instead of copying the Source into each handoff in the PM-OUT folder, could we have the LxD Teams copy the Source from a subfolder in the 'CurrentSource' folder? This...
- 2 Jun 2025 1:34 PM
Add a page/group/etc. about the smartphone app of RWS Trados Enterprise

Carla Galvao
- New
- 0 Comments
Currently, there is no page/group/section dedicated to the smartphone app of the RWS Trados Enterprise. Could you please add it? I'd like to submit ideas and discuss with other users about that app.
- 3 Oct 2025 9:45 AM
SDL Support e-mails

Clara Ginovart
- New
- 3 Comments
Would it be difficult to show in an SDL support e-mail the history of the exchange? As in any normal e-mail thread... Otherwise we keep logging in to the slow SDL account and looking for messages while this could be a lot simpler. Thanks, C...
- 19 Oct 2018 8:33 AM
What happened to SDL "FREE" Translation?

Tom Terrific
- Accepted, Not Yet Planned
- 2 Comments
I guess all good things must come to an END. Now it's on to Google Translate!
- 24 Jun 2018 2:59 AM
Revert back to the old support system

Harmen Rijks
- New
- 0 Comments
It is now impossible to get any support for Trados Studio, whereas before the RWS take over it was a useable system. You now have to fill in all sorts of nonsense about AWS, which I don't use, select which version of Trados I use from a list that does...
- 11 Jul 2025 9:18 PM