I'm currently developing an add-in for Trados 2024.

I've been informed of an issue where translation results cannot be retrieved simultaneously when other companies' add-ins are also in use.

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Is it possible to use third-party add-ins in order to test this issue?

Currently, when I try to use another company's add-in, I receive the following message upon launching the application:

"You are not currently subscribed to a machine translation package.
To select a package, please access your account."

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Could setting TranslationProviderInfo.TranslationMethod to "Other" be related to the issue?

class TranslationProviderFactory : ITranslationProviderFactory
{

public TranslationProviderInfo GetTranslationProviderInfo(Uri translationProviderUri, string translationProviderState)
{
  TranslationProviderInfo info = new TranslationProviderInfo();
  info.TranslationMethod = TranslationMethod.Other;
  info.Name = "MyAddinName";
  return info;
}