Due to essential maintenance, access to Trados cloud will be unavailable on Saturday 30 August from 00:00 to 12:00 UTC.
  • State Suggested Answer
  • Replies 4 replies
  • Answers 1 answer
  • Subscribers 391 subscribers
  • Views 196 views
  • Users 0 members are here
Options
Related

My plugin's translation results are not displayed alongside those from other plugins in Trados 2024.

NICT Dev

I'm currently developing an add-in for Trados 2024.


I've been informed of an issue where translation results cannot be retrieved simultaneously when other companies' add-ins are also in use.

========================

Is it possible to use third-party add-ins in order to test this issue?

Currently, when I try to use another company's add-in, I receive the following message upon launching the application:


"You are not currently subscribed to a machine translation package.
To select a package, please access your account."

========================

Could setting TranslationProviderInfo.TranslationMethod to "Other" be related to the issue?

class TranslationProviderFactory : ITranslationProviderFactory
{

public TranslationProviderInfo GetTranslationProviderInfo(Uri translationProviderUri, string translationProviderState)
{
  TranslationProviderInfo info = new TranslationProviderInfo();
  info.TranslationMethod = TranslationMethod.Other;
  info.Name = "MyAddinName";
  return info;
}
Rate translation
×
Suggest better translation
×
Parents
  • 0

    Hi  , What yr seeing is probably related to Studio attempting to de‑duplicate identical target strings in the Translation Results pane and show the one from the higher‑priority provider. If two providers return the same translation, only one entry is displayed. Also note: if the project setting to stop after the first exact match is enabled, Studio may not query lower‑priority providers at all when an exact match is found.

    What you could try to Verify:
    - Reorder providers in Project Settings so yours is higher and see if the shown entry switches.
    - Temporarily make your provider return a slightly different translation (or adjust scoring/penalties) and confirm both entries appear.
    - Add simple logging to your provider’s lookup to confirm whether it is being queried.

    Testing with third‑party add‑ins: Yes, you can, but many require valid credentials. Use a plugin you have an API key for (e.g., Google/DeepL) or pair your provider with a local TM to test coexistence without a third‑party subscription.

    TranslationMethod.Other: Not related to this behavior. It won’t affect whether results are shown alongside others.

    Patrick Andrew Hartnett | Developer Experience | Team Lead | RWS Group

  • 0 in reply to Patrick Andrew Hartnett

    Thank you for your response.


    I attempted to use both the Google and DeepL translation plugins,

    but unfortunately, they only support up to Trados Studio 2024 SR1 and could not be loaded in SR2.


    Is there any way to use them with SR2?


    Alternatively, are there any recommended machine translation plugins that are compatible with SR2?
Reply Children