Hi Giorgia,

Here is basic information which will allow to understand an issue.

After you install clean TBM, and launch it for the first time, it creates 2 files: appsettings_global and database file. Their locations:

• [InstallFolder]\resources\bin\appsettings_global.json (default is \Documents\SDL Trados Business Manager 6\resources\bin).
• [InstallFolder]\resources\bin\database\tbmdb.sqlite

Few articles for reference:

 Config file (appsettings_global.json) 

 Moving the TBM Essential to a new computer  

First file, among other parameters, contains DatabaseVersion parameter, which allows application to know if database file should be updated or not. So, if right now you will delete these 2 files and launch TBM, it will create these files, and you will be able to login using Admin - User@TBM password.

Now, how to understand why you can't login.

• Tell us which error message you see when entering user name and login.
• Try to login with blank password
• Check if database file is there.
• Maybe you changed admin password or user name. Use this thread to find instructions how to clear your password or find out admin user name.

Thanks as always Eugene. I deleted the two files you mentioned and I logged in but I don't know what was the problem. Now it is apparently solved. Thank you again.

Thanks as always Eugene. I deleted the two files you mentioned and I logged in but I don't know what was the problem. Now it is apparently solved. Thank you again.