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SR3 disaster 2

Fridrik Fridriksson

I just installed the new SR3 update and this is what I get:

 

Is it unavoidable to go through all the setup - I assumed this was only update, not new installation of the program??

And even worse - after months of waiting still no fix for the buggy desktop items you can see example of under "Available languages" in the image above! I filed a case for this for some months ago and was also asking for solutions here in the forum - still no usable solutions or fixes.

Regards

Fridrik Fr.
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  • 0
    Hello Fridrik,

    No way around the licences other than to purchase a Professional licence and then the number of languages isn't an issue. Obviously not a real solution for you, but that is the only way.

    On the resolution. Have you tried applying this fix which has worked for most users I have implemented this into:

    kb.sdl.com/

    Workaround 3 is the one that provides the best solution.

    It also helps other applications, such as InDesign where you might have the same issue.

    Regards

    Paul

    Paul Filkin | RWS Group

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  • 0 in reply to Paul
    Thank you Paul but please take time to read my msg. before ansvering. Im not complaining about number of languages. Im a long time user of Studio and have the Freelance 2015 licence. After installing the first SR3 update it stopped working and after installing the supposedly fixed SR3 update yesterday I got this setup window like Im installing a new program. That is not the case.

    Reg. the "resolution": The workarounds only fix the issue partly. The resolution it self is mostly ok now (exept some icons and the termbase viewer, etc.).
    I will not use Workaround 3 for two reasons: 1. This does not look like a resolution issue at all - and 2. Im using Win. 10 on a Mac with Bootcamp and feel its risky, I have limited Windows core knowledge and there is also no Windows button on my keyboard.

    I feel I have the right for simple update as a paying customer - as I was promised. This is not uncommon setup or screen resolution though its not the regular.

    Best regards,
    Fridrik Fr.
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  • 0 in reply to Paul
    Thank you Paul but please take time to read my msg. before ansvering. Im not complaining about number of languages. Im a long time user of Studio and have the Freelance 2015 licence. After installing the first SR3 update it stopped working and after installing the supposedly fixed SR3 update yesterday I got this setup window like Im installing a new program. That is not the case.

    Reg. the "resolution": The workarounds only fix the issue partly. The resolution it self is mostly ok now (exept some icons and the termbase viewer, etc.).
    I will not use Workaround 3 for two reasons: 1. This does not look like a resolution issue at all - and 2. Im using Win. 10 on a Mac with Bootcamp and feel its risky, I have limited Windows core knowledge and there is also no Windows button on my keyboard.

    I feel I have the right for simple update as a paying customer - as I was promised. This is not uncommon setup or screen resolution though its not the regular.

    Best regards,
    Fridrik Fr.
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