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Sudden death of Trados

Janusz Kubów

Hello, sometimes when I confirm a segment Trados (2021) shuts down without a warning. Sometimes when I do F8. The same was happening with 2017. A colleague of mine experiences the same issue so I'm not alone.
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    Hi 

    If you have installed the latest version of both Studio AND MultiTerm already, this could be a problem caused by lack of RAM available, particularly if you're working on a very large or complex project.

    When this happens, I have found that turning off any 'extra' functionality that I don't use prevents these sort of crashes and also speeds Studio up, whatever the version.

    For example, when I'm don't need Fragment Matching/Match Repair, I turn it off...

    So, here in the Project settings, I do the following:

    Trados Studio Project Settings window showing Match Repair options with 'Enable Match Repair' turned off.

    Or... if you don't work with projects, i.e. 'Translate Single File', turn off the same settings under File>Options...

    NB: Individual project settings always overrule the same settings made under File>Options

    I also close the Fragment Matches window in the Editor View if I'm not using it. Most of my work as a proofreader is done in Review mode so I don't often need Fragment matches...

    However, if you don't want to turn off Match Repair or Fragment matching, try turning off upLIFT LookAhead via File>Options, here:

    Trados Studio Options window with Translation Memory and Automated Translation settings, 'Enable upLIFT LookAhead' option turned off.

    I am not saying that these two features cause the problem, they don't. However sometimes it is a logical solution to turn off RAM-hungry functionality you don't need/use because it makes the software more streamlined, efficient and stable. 

    I hope this helps...

    All the best,

    Ali Slight smile
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    Generated Image Alt-Text
    [edited by: Trados AI at 11:44 AM (GMT 0) on 4 Mar 2024]
  • 0 in reply to Alison Field

    Hi Alison, I have not installed multiterm yet and I have 16 GB of RAM which seems more than enough for an advanced text editor. My system is fresh by the way, I formatted my drive a week ago. There is no rule as for the size of the files I work on, it crashes on different ones in different moments :(
  • 0 in reply to Janusz Kubów

    Hi 

    OK, maybe my RAM theory is wrong, I'm not a PC expert. All I know is that with either of those two items turned off, I don't experience crashes.

    Thanks to  you have a support case opened for you, the experts who know better than I will hopefully find you a solution. It would be great if you could share that in this thread so that others (and I) can learn from it.

    Enjoy the rest of your weekend,

    Ali Smiley
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