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translation provider threw exception

Marcello Barone

Hi,

We did and upgarde to Trados Studio 2021 a couple of months ago. The last friday, i did an upgrade of TM and only today we get this error "translation provider threw exception"

can someone can give a help please?

Regards

Marcello
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  • 0 in reply to Marcello Barone

    Hello ,

    Please provide the full error stack as this often contains useful information

    Error message popup in Trados Studio with instructions: 1) Click on the icon, 2) Save the XML file to your desktop, 3) Add file to the thread.

    There are also further articles in relation to the latest error- depending on the status of the TM's

    https://gateway.sdl.com/CommunitySearchResults#gsc.tab=0&q=The%20TM%20may%20contain%20invalid%20translation%20units

    Oana Nagy | RWS Group

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    [edited by: Trados AI at 12:44 PM (GMT 0) on 4 Mar 2024]
  • 0 in reply to Oana Nagy

    Thanks for your help. Find the xml file

    Fullscreen 1184.sdlerror-2021727-16h12m50s.sdlerror.sdlerror.xml Download 
    <SDLErrorDetails time="27.07.2021 16:13:10">
  <ErrorMessage>An error occurred when searching the Translation Memory. The TM may contain invalid Translation Units.</ErrorMessage>
  <Exception>
    <Type>Sdl.LanguagePlatform.Core.LanguagePlatformException, Sdl.LanguagePlatform.Core, Version=1.6.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888</Type>
    <HelpLink />
    <Source>Sdl.LanguagePlatform.TranslationMemoryApi</Source>
    <HResult>-2146233088</HResult>
    <StackTrace><![CDATA[   at Sdl.LanguagePlatform.TranslationMemoryApi.FileBasedTranslationMemoryLanguageDirection.GetTranslationUnits(RegularIterator& iterator)
   at Sdl.TranslationStudio.TranslationMemoryManager.RegularTmSearcher.RegularSearchJobRequest.Execute(IJobExecutionContext context)
   at Sdl.Desktop.Platform.Implementation.Services.Job.<_worker_DoWork>b__47_0()
   at Sdl.Desktop.Logger.Log.Resources(Object message, Action action)
   at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.1.4.4184</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows Server 2012 R2 Datacenter</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>xxx</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>xxxx</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>10485172 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
  • 0 in reply to Marcello Barone

    Hi Steven,

    Did you find something wrong in the xml file? or maybe the SDLTM Repair will be a solution?