The other lap top had a major crash and had to be formatted.
I keep getting this error https://oos.sdl.com/asp/products/500-100.aspx?aspxerrorpath=/asp/products/ssl/account/mylicenses/offlinedeactcert.aspx
So I can't reset nor deactivate offline.
Also the actions in the site it take for ever to respond. I have even deactivated the antivirus protection for the website, I think I have enabled cookies properlly as well...Please help!