I recently upgraded Windows 10 to Windows 11.
Now there is a dialog box that appears when I open Trados Studio 2021 saying that my license expired even though I have a perpetual license.
How can I deactivate my license online and get a new activation code?
It's worth trying the self-service route first as you may be able to do this yourself.
Use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions.
If you have a problem come back and let us know.
Paul Filkin | RWS Group
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Hi,
Your colleague could deactivate and then reactivate it. Lucky me that I didn't have any urgent translation on my desk to work on!
But honestly, you should try to find a solution so people can contact you without having to mess with a bot unable to answer a simple question. This is upsetting me again and again. Mostly the questions are very simple and a human being will solve them within minutes. A bot cannot - and proves it repeatedly.
Instead I have to spend my time trying to figure out how I can find a solution to a problem I haven't even caused. This is far away from being hilarious!
But honestly, you should try to find a solution so people can contact you without having to mess with a bot unable to answer a simple question.
You have two options for getting help for a simple question like this:
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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