Upgraded from Trados 2021 to 2022. After formatting the computer, I can't activate the 2021 version, only Trados 2022.

It's basically what the title says. I went through the RWS Gateway topics and found in one of them that I would need to have Trados 2022 already activated in the computer (which I do), Trados 2021 running with the latest update (which is also true in my case), and use Licence Manager v17, which I did download but it does nothing for me.

As I have upgraded from 2021 to 2022, the Trados 2021 license key isn't under my Licences listed in my account, only the 2022 key (which I reset and then used to re-activate Trados 2022). The 2022 key is all I have, so I am trying to use it on Trados Studio 2021 Product Activation window, which of course doesn't work - the "Invalid Product Key" error is all I get. What should I do? I do need to run 2021 along with 2022 for two reasons, one of my clients' projects is still in 2021 and some Add-ins I use for another project are not yet available on Trados 2022.

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