I use Studio 2021 via Parallels on Mac.
First time this happened I repaired Studio - no change.
Then I deinstalled and reinstalled everything - Studio worked. I could work on translation of single documents without problems.
But as soon as I created my own project it happened again.
What can I do?
Please try to reset Studio: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395
Other possibility is to click the link to the Knowledge Base in the error message and check the solutions proposed there.
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As I wrote I tried to repair and reinstall, it did not help.
Please read my post again. Where did I advice you to repair or reinstall?
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
As soon as I delete the "Projects" folder, Studio works again.
If that is the case, your Projects.xml file may be corrupt. Studio will create a new Projects.xml file which will not contain any projects from the past. You can use the "Open Project" command from the ribbon to register any project in Studio you would like to continue working on. However, it does not make much sense to open also old and finished projects. Keeping the projects list short and tidy with only unfinished recent projects helps avoiding problems with this list and gives a much better overview on what has to be done still.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
I dont know how to reset. Support gateway says to rename the folder "C:\Users\%USERNAME%\AppData\Roaming\SDL"
But as I work in Parallels I do not have this folder. I searched "C:\".
Thanks for explaining, Jerzy, but I need to be able to create Projects myself. If the issue is file corruption why didn't it stop after I deinstalled and reinstalled Studio? I deleted all files beforehand.
Of course you have this folder, as you are working with Windows. And every single Windows user has this folder, it is just hidden. Please be so kind and search the Internet for how to unhide Windows system files and folders.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
The Projects.xml contains the list of your projects. This file will never be deleted by uninstalling Studio.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Yes, I have found the xml folder in my system, and when I delete I can open SDL again.
When I close it again a new xml folder is automatically created.
When I try to open SDL a second time I only get the prompt.
How can I stop this from happening?
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